HOW DO I KNOW IF I HAVE A MESSAGE WITH VOICEMAIL? When you pick up your phone you will hear a stutter dial tone if you have messages waiting.Read more
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HOW CAN I PREVENT TELEMARKETING CALLS? We have a feature, Telemarketing Call Screening, to prevent such calls. With this feature, any caller that shows as “unknown number” or “out of area” on a caller ID will get a message “to hang up if you are a telemarketer”. And the even better news is that this onlyRead more
WHAT ARE THE BILLING-CYCLE DATES? The billing cycle runs from the 12th of the current month to the 12 of the next month. Bills are received around the 15th and are due on the 5th of the following month.Read more
WHO CAN HELP ME UNDERSTAND STREAMING/OTT SERVICES BETTER? Call us at Venture Communications. We are willing to help you navigate through the different services.Read more
WHAT STREAMING SERVICE IS RIGHT FOR ME? Make a list of the TV channels that you watch. Visit suppose.tv. This will help you find the streaming/OTT service that is right for you.Read more
WHAT EQUIPMENT DO I NEED TO BE ABLE TO HAVE STREAMING OR OTT TV? Smart TV; Roku; Amazon Fire etc.Read more
WHAT IS STREAMING OR OVER-THE-TOP (OTT) TV? This is a very affordable alternative to traditional TV that runs over your internet connection. Some streaming/OTT services are Netflix; Amazon Prime; Hulu Live; You-Tube TV.Read more
WIRELESS DEVICE/ACCESSORY RETURN POLICY You may return or exchange wireless devices and accessories purchased from Venture Wireless within 14 days of purchase. A restocking fee may apply to any return or exchange of a wireless device. Exchange New Merchandise You are permitted to make one exchange. To make an exchange, return the merchandise (including device,Read more
OPEN INTERNET DISCLOSURE The following policies apply to mass market broadband Internet services offered by Venture Wireless. Venture Wireless also offers enterprise level services that can be individually tailored to customer needs. Information on enterprise services can be obtained by contacting Venture Wireless at 1-800-824-7282. It is Venture Wireless policy to provide robust and reliableRead more
TERMS AND CONDITIONS WIRELESS SERVICE REQUEST AND CONTRACT FOR WIRELESS MOBILE TELEPHONE SERVICE If you activated your Venture Services before the effective date of these terms and conditions, these terms and conditions replace and supersede any previous terms and conditions. The terms and conditions included with your PCS Phone may not be the most currentRead more