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ROBOCALL MITIGATION Robocalls are those calls that no one wants. You know what I’m talking about, the caller id information is odd or just plain wrong and they leave you a message like …..  “Your car insurance has expired” or “You can refinance your student loans”. Well, with the signing of the TRACED (Telephone RobocallRead more

HOW TO USE VOICEMAIL 1) Dial the following to access your mailbox Hughes County – 605–776-7113 Hand County – 605-853-5132 All Other Areas  605-xxx-6245 (MAIL) (xxx = Your local prefix) A) To Retrieve Messages When Calling From Your Home Phone      Options in Message Retrieval Men:       1) Press 1: New MessagesRead more

HOW DO I RETRIEVE MESSAGES? Dial xxx-6245, or xxx-MAIL (Note: xxx = your local prefix) To retrieve messages when calling from your home phone: Press “1” for new messages Press “2” for saved messages Press “*” to return to main menu To retrieve messages when dialing from a remote location or cell phone: Enter yourRead more

HOW DO I KNOW IF I HAVE A MESSAGE WITH VOICEMAIL? When you pick up your phone you will hear a stutter dial tone if you have messages waiting.Read more

HOW CAN I PREVENT TELEMARKETING CALLS? We have a feature, Telemarketing Call Screening, to prevent such calls. With this feature, any caller that shows as “unknown number” or “out of area” on a caller ID will get a message “to hang up if you are a telemarketer”. And the even better news is that this onlyRead more

TELEPHONE ASSISTANCE PROGRAM Get government assistance on your phone bill. If you’re a qualified consumer, there are government assistance programs in place that will give you a discount on activation fees, installation, and monthly telephone billing. To sign up go to: www.lifelinesupport.org Print Application or Worksheet: https://www.usac.org/wp-content/uploads/lifeline/documents/forms/LI_Application_NVstates.pdf Household Worksheet: https://www.usac.org/wp-content/uploads/lifeline/documents/forms/LI_Worksheet_NVstates-1.pdf Eligibility approval and requests forRead more