WHAT IS STREAMING OR OVER-THE-TOP (OTT) TV? This is a very affordable alternative to traditional TV that runs over your internet connection. Some streaming/OTT services are Netflix; Amazon Prime; Hulu Live; You-Tube TV.Read more
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WIRELESS DEVICE/ACCESSORY RETURN POLICY You may return or exchange wireless devices and accessories purchased from Venture Wireless within 14 days of purchase. A restocking fee may apply to any return or exchange of a wireless device. Exchange New Merchandise You are permitted to make one exchange. To make an exchange, return the merchandise (including device,Read more
OPEN INTERNET DISCLOSURE The following policies apply to mass market broadband Internet services offered by Venture Wireless. Venture Wireless also offers enterprise level services that can be individually tailored to customer needs. Information on enterprise services can be obtained by contacting Venture Wireless at 1-800-824-7282. It is Venture Wireless policy to provide robust and reliableRead more
TERMS AND CONDITIONS WIRELESS SERVICE REQUEST AND CONTRACT FOR WIRELESS MOBILE TELEPHONE SERVICE If you activated your Venture Services before the effective date of these terms and conditions, these terms and conditions replace and supersede any previous terms and conditions. The terms and conditions included with your PCS Phone may not be the most currentRead more
TELEPHONE ASSISTANCE PROGRAM Get government assistance on your phone bill. If you’re a qualified consumer, there are government assistance programs in place that will give you a discount on activation fees, installation, and monthly telephone billing. To sign up go to: www.lifelinesupport.org Print Application or Worksheet: https://www.usac.org/wp-content/uploads/lifeline/documents/forms/LI_Application_NVstates.pdf Household Worksheet: https://www.usac.org/wp-content/uploads/lifeline/documents/forms/LI_Worksheet_NVstates-1.pdf Eligibility approval and requests forRead more
CHANGING OUT AN 844GRead more
BATTERY REPLACEMENT ON ONT AND ONT BATTERY BACKUPRead more
POWER CYCLING YOUR ONTRead more
POWER CYCLING YOUR SWITCHRead more
CHANGING OUT OUR WIFI ROUTERRead more